Nadiia Piddubna
Chicago,IL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Blue Door Kitchen and Garden. Proven ability to enhance guest engagement and manage cash handling efficiently. Recognized for developing safety programs as a Safety Manager, ensuring compliance and fostering a secure environment. Committed to delivering outstanding experiences in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Server
Blue Door Kitchen and Garden
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Safety Manager
Logistic
09.2021 - 07.2024
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Monitored legislative updates relating to workplace health and safety, ensuring ongoing compliance with regulations.
Bartender
Night Club "Allure"
05.2016 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Arts - Philology
Ternopil Volodymyr Hnatiuk National Pedagogical
Ternopil, Ukraine06-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Team collaboration
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Spanish
Elementary
Timeline
Server
Blue Door Kitchen and Garden
10.2024 - Current
Safety Manager
Logistic
09.2021 - 07.2024
Bartender
Night Club "Allure"
05.2016 - 07.2021
Bachelor of Arts - Philology
Ternopil Volodymyr Hnatiuk National Pedagogical
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