Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Nadine Carr

Farmington,NY

Summary

Resourceful , offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

1
1
Certification

Work History

Front Desk Manager

Roseland Bowl
10.2023 - Current
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
  • Streamlined check-in and check-out processes for a smoother guest experience.
  • Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
  • Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
  • Increased repeat business by providing exceptional service and promptly handling guest feedback.
  • Optimized room inventory management, resulting in reduced overbooking occurrences.

Front Desk Receptionist

Glass Doctor
10.2023 - Current
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed all tasks in compliance with company policies and procedures.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Education

Associate in American Sign Language - ASL

Finger Lakes Community College
Canandaigua, NY
05.2025

High School Diploma -

Victor Senior High School
Victor, NY
06.2022

Skills

  • Payment Oversight
  • Employee Training
  • System Updates
  • Daily Reporting
  • Safety and Security Procedures
  • Computer Reservations Systems
  • Customer Service
  • Corporate Branding
  • Documentation and Reporting
  • Conflict and Issue Documentation
  • Customer Service Expertise
  • POS System Operation

Accomplishments

    National honor society for 4 years in a row

Affiliations

  • Bowling

Certification

Emergency medical tech

Timeline

Front Desk Manager

Roseland Bowl
10.2023 - Current

Front Desk Receptionist

Glass Doctor
10.2023 - Current

Associate in American Sign Language - ASL

Finger Lakes Community College

High School Diploma -

Victor Senior High School
Nadine Carr