Nadine Gabriel
West Orange,NJ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Lead Hostess
McLoone's Boathouse
West Orange, NJ
06.2020 - 01.2023
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
Skills
Communication
Leadership
Customer Service
Adaptability
Organizational
Timeline
Lead Hostess
McLoone's Boathouse
06.2020 - 01.2023
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey