Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nadine Palmer Blanc

Riverview,FL

Summary

Dynamic Phlebotomy Team Lead at One Blood with a proven track record in patient care and specimen collection. Expert in infection control and team leadership, ensuring high standards of safety and efficiency. Successfully mentored staff, enhancing performance and maintaining compliance with healthcare regulations. Committed to delivering exceptional service and promoting blood specimen integrity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Phlebotomy Team Lead

One Blood
Hialeah, FL
05.2012 - 03.2025
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Collected specimen samples and transported to laboratory for processing.
  • Implemented corrective action plans when needed to improve staff performance or processes.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Conducted safety audits on a regular basis to ensure compliance with applicable regulations and standards.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Investigated any discrepancies between patient data entry systems and actual collections performed by staff members.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Maintained accurate records of patient specimens collected and processed during shift.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Ensured that all supplies necessary for successful completion of duties were available at all times.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Directed and coordinated the work of phlebotomists to ensure efficient department operations.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Resolved any customer service issues promptly by providing timely information or assistance.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Education

High School Diploma -

Holy Trinity High
Jamaica
07-1987

Skills

  • Patient care
  • Specimen collection
  • Customer service
  • Infection control
  • Aseptic techniques
  • Data entry
  • Patient safety
  • Equipment maintenance
  • Blood donation assessments
  • Conflict resolution
  • Team leadership
  • Data accuracy

Certification

Diploma in Medical Assistant

Everest Institute

Timeline

Phlebotomy Team Lead

One Blood
05.2012 - 03.2025

High School Diploma -

Holy Trinity High
Nadine Palmer Blanc