Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
Party City
4585 East Sam Houston Pkwy S, Pasadena, TX 77505
08.2023 - 02.2024
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Developed strong rapport with customers and created positive impression of business.
Answered customer questions about sizing, accessories, and merchandise care.
Recommended complementary purchases to customers, increasing revenue.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Wingstop
7730 Spencer Hwy, Pasadena, TX 77505
07.2022 - 02.2023
Upsold additional products and services to customers, increasing revenue.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Maintained current knowledge of store promotions and highlighted sales to customers.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Performed cash, card and check transactions to complete customer purchases.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Greeted customers entering store and responded promptly to customer needs.