Nafisa Ahamed
Queens,NY
Summary
Dynamic sales associate with a proven track record at Nike, excelling in customer service and teamwork. Recognized for enhancing customer experiences and resolving complaints effectively. Skilled in point-of-sale systems and data analysis, I bring reliability and strong problem-solving abilities to drive sales and foster client loyalty.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferable skills in dynamic and collaborative settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike
12.2023 - Current
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained knowledge of current promotions and product features to enhance sales effectiveness.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Resolved customer complaints professionally, fostering trust and loyalty among clientele.
Intern
The Floating Hosptial
01.2022 - 12.2023
- Assisted in data collection and analysis for project reports.
- Supported team in organizing events and presentations.
- Conducted research to identify industry trends and best practices.
- Collaborated with team members on strategic planning initiatives.
Education
Bachelor of Science - Radiologic Technolog
New York City College of Technology
Brooklyn, NY09-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Reliable and punctual
- Client service
Certification
- CPCT/A - Patient Care Technician/Assistant
Languages
Arabic
Limited Working
Bengali
Professional Working
Timeline
Sales Associate
Nike
12.2023 - Current
Intern
The Floating Hosptial
01.2022 - 12.2023
Bachelor of Science - Radiologic Technolog
New York City College of Technology