Nafisah Simpkins
Middletown,PA
Summary
Dynamic Administrative Office Manager with a proven track record at Gifted Hands Home and Health Care, excelling in office administration and staff training. Enhanced workflow efficiency through innovative procedures and effective scheduling. Recognized for critical thinking and attention to detail, successfully onboarding new employees and fostering client relationships.
Overview
7
7
years of professional experience
Work History
Administrative Office Manager
Gifted Hands Home and Health Care
Lancaster, PA
01.2020 - 12.2025
- Coordinated office operations and maintenance to ensure efficiency and productivity.
- Managed scheduling and communication between healthcare staff and clients effectively.
- Implemented filing systems to streamline document retrieval and improve organization.
- Assisted in onboarding new employees, facilitating training sessions for compliance standards.
- Developed office procedures that enhanced workflow and reduced administrative errors.
- Created job listing on Indeed, scheduled and performed interviews with applicants.
- Recruited local senior citizen as future clients through church organizations and by taking the initiative to promote our business online. I also set up meetings with potential clients and orchestrated walk thru visits in their homes assuring them we could fulfill their daily needs. I would break down our insurance contracts to smoothly close the deal in clients choosing Gifted Hands.
Home Health Aide
Gifted Hands Home and Healthcare
Lancaster
01.2020 - 2025
- Assisted patients with daily living activities to promote independence and well-being.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Administered prescribed medications and maintained accurate medication records.
- Developed personalized care plans in collaboration with healthcare professionals to meet patient needs.
- Educated patients and families on health management techniques to foster better self-care practices.
- Provided companionship and emotional support, enhancing overall patient comfort and quality of life.
Cashier
Lowe's
Lancaster, PA
07.2018 - 11.2019
- LProcessed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and returns accurately and securely.
Education
High School Diploma -
Conestoga Valley Senoir High School
Lancaster, PA06-2014
Skills
- Scheduling and calendar management
- Office administration
- Staff Training
- Account reconciliation
- Employee training
- Payroll processing
- Human resources management
- Office management
- Housekeeping and organization skills
- Team building
- Attention to detail
- Sensitive document disposal
- Facility maintenance
- Critical thinking
- Analytical thinking
- Flexible schedule
- Active listening
- Staff scheduling
Timeline
Administrative Office Manager
Gifted Hands Home and Health Care
01.2020 - 12.2025
Home Health Aide
Gifted Hands Home and Healthcare
01.2020 - 2025
Cashier
Lowe's
07.2018 - 11.2019
High School Diploma -
Conestoga Valley Senoir High School