Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nahir Ortega

Summary

I am a high school graduate with experience in team work and hospitality.

Overview

3
3
years of professional experience

Work History

Server

Bob Evans Restaurant
Portage
05.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took accurate orders and communicated them to kitchen staff efficiently.
  • Managed multiple tables while ensuring timely food and drink delivery.
  • Resolved customer complaints promptly to ensure satisfaction and retention.
  • Collaborated with team members to enhance overall guest experience.
  • Handled cash and processed payments with attention to detail.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Host

Logan’s roadhouse
Portage
01.2023 - 05.2023
  • Greeted guests warmly upon arrival and managed seating arrangements.
  • Assisted with guest inquiries and provided information about the menu.
  • Answered phone calls and managed reservation requests effectively.
  • Supported team members during peak hours to enhance service flow.
  • Maintained cleanliness and organization of the host stand area.

Education

Loy Norrix High School
Kalamazoo, MI

Skills

  • Customer service
  • POS operation
  • Order processing
  • Cash handling
  • Sanitation procedures
  • Organization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Bob Evans Restaurant
05.2024 - Current

Host

Logan’s roadhouse
01.2023 - 05.2023

Loy Norrix High School
Nahir Ortega