Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nahla Kesserwan

Dearborn Heights,USA

Summary

I am seeking a position at a financial institution that would benefit from my education and experience, while giving me the opportunity to excel and grow professionally and personally


Overview

25
25
years of professional experience

Work History

Substitute Teacher

Hamadeh Education Services
08.2022 - Current
  • Work as a paraprofessional/ substitute teacher
  • Collaborate with Teacher to setup goals and strategies tailored for students’ success
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Teach at risk students after school

Substitute Teacher

Edustaff
05.2017 - 03.2020
  • Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Fostered positive classroom environment, managing student behavior and promoting respect.
  • Maintain a safe and supportive classroom environment
  • Write end-of- day report informing teachers about students' performance and behavior

Banker

Charter One Bank
06.2000 - 08.2008


  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Educated customers on features and benefits of banking products and services.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Balanced teller drawers and ATM cash.

Education

Master of Management -

Spring Arbor University
Dearborn, Michigan
08.2005

Associate of Science - Management

University of Phoenix
Tempe, AZ
12-2025

Completed several accounting classes

HFCC
Dearborn, Michigan
01.2003

Skills

  • Classroom management
  • Verbal and written communication
  • Lesson plan implementation
  • Behavior modeling
  • Parent-teacher communication
  • Complex Problem-solving

Languages

Arabic
Native or Bilingual
English
Full Professional
French
Limited Working

Timeline

Substitute Teacher

Hamadeh Education Services
08.2022 - Current

Substitute Teacher

Edustaff
05.2017 - 03.2020

Banker

Charter One Bank
06.2000 - 08.2008

Completed several accounting classes

HFCC

Master of Management -

Spring Arbor University

Associate of Science - Management

University of Phoenix

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