Nahomi Garcia
Rowlett,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Area Supervisor
DDs Discounts
1103 S. Josey Ln, Carrollton TX. 75006
12.2020 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Planned sequence of operations and established schedule.
- Directed daily workflow of about 10 to 15 people daily in the entire store.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Mentored new sales associates to contribute to store's positive culture.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Team Lead
AMC Theatres
100 Coneflower Dr, Garland, TX 75040
06.2018 - 10.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 5 people in order to ensure goals were met.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Bachelor of Science - Pre-Medicine
University of North Texas
Denton, TX11.2024
High School Diploma -
Rowlett High School
4700 President George Bush Hwy, Rowlett, TX 7508806.2020
Skills
- Project Management
- Handling Complaints
- Flexible Work Schedule
- Directing Workers
- Adaptable to Changing Demands
- Work Planning and Scheduling
- Recruitment and Training
- Problem Anticipation and Resolution
- Computer Proficiency
- Critical Thinking
- Documentation Skills
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Area Supervisor
DDs Discounts
12.2020 - Current
Team Lead
AMC Theatres
06.2018 - 10.2020
Bachelor of Science - Pre-Medicine
University of North Texas
High School Diploma -
Rowlett High School