Nahomi Garcia
Rowlett,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Area Supervisor
DDs Discounts
12.2020 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Planned sequence of operations and established schedule.
- Directed daily workflow of about 10 to 15 people daily in the entire store.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Mentored new sales associates to contribute to store's positive culture.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Team Lead
AMC Theatres
06.2018 - 10.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 5 people in order to ensure goals were met.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Bachelor of Science - Pre-Medicine
University of North Texas
Denton, TX11.2024
High School Diploma -
Rowlett High School
4700 President George Bush Hwy, Rowlett, TX 7508806.2020
Skills
- Project Management
- Handling Complaints
- Flexible Work Schedule
- Directing Workers
- Adaptable to Changing Demands
- Work Planning and Scheduling
- Recruitment and Training
- Problem Anticipation and Resolution
- Computer Proficiency
- Critical Thinking
- Documentation Skills
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Area Supervisor
DDs Discounts
12.2020 - Current
Team Lead
AMC Theatres
06.2018 - 10.2020
Bachelor of Science - Pre-Medicine
University of North Texas
High School Diploma -
Rowlett High School
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