Nahri Wolfrey
Marietta,GA
Summary
Detail-oriented professional with experience as an Assistant General Manager at Wingstop and a Customer Service Associate at Amazon. Proven track record in team leadership, exceptional customer service achieving a 95% satisfactory rate, and operational efficiency. Adept at managing high-pressure situations while ensuring a positive experience for customers. Eager to leverage strong communication skills and a commitment to safety and service excellence in a flight attendant role. Passionate about creating memorable experiences for passengers and contributing to a cohesive team environment.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Wingstop
Loganville, GA
09.2022 - 09.2024
- Delivered high-quality service in a fast-paced restaurant setting, enhancing the dining experience for guests.
- Managed cash handling and inventory, ensuring accuracy and compliance with health regulations.
- Developed strong communication skills by interacting with a diverse customer base
Customer Service Associate
Amazon
Atlanta, GA
01.2020 - 08.2022
- Provided exceptional service to customers in a high-volume retail environment.
- Assisted with inquiries and resolved issues, maintaining a customer satisfaction rating above 95%.
- Collaborated with team members to ensure smooth operations during peak times.
Education
Kell High School
Marietta, GASkills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Excellent interpersonal and communication skills
- Strong problem-solving abilities
- Ability to work effectively under pressure
- Customer-focused with a passion for service
- Team-oriented with leadership experience in group projects
Timeline
Assistant General Manager
Wingstop
09.2022 - 09.2024
Customer Service Associate
Amazon
01.2020 - 08.2022
Kell High School