Naiara Nava Rivera
Carson City,NV
Summary
Dedicated cashier with proven skills in customer service and cash handling. Known for reliability, punctuality, and enhancing the customer experience through effective communication and collaboration.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Cashier
Walmart
Carson City, NV
02.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to enhance customer service experience.
- Handled returns and exchanges in accordance with store policies.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Host
Red Hut Cafe
Carson City, NV
04.2024 - 01.2025
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen and serving staff to ensure timely order delivery.
- Assisted in training new hosts on customer service standards and procedures.
- Maintained cleanliness and organization of host stand and dining area.
- Handled guest inquiries and complaints, enhancing overall satisfaction.
- Provided menu information, contributing to informed guest choices.
- Supported special events by managing seating arrangements effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Carson High School
Carson City, NV06-2026
Skills
- Cash handling
- Cash register operation
- Customer service
- Customer support
- Time management skills
- Point of sale
- Team collaboration
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
- Written and verbal communication
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Customer Service Cashier
Walmart
02.2025 - 05.2026
Host
Red Hut Cafe
04.2024 - 01.2025
High School Diploma -
Carson High School