Nailya Mamedova
Kent,WA
Summary
Resourceful and experienced secretary offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Secretary
NNS Transport
Louisville, KY
11.2020 - Current
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Recorded expenses and maintained accounting records.
Teller
PNC Bank
Louisville, KY
04.2021 - 09.2021
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Restaraunt Manager
Culvers
Louisville , KY
09.2016 - 09.2020
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
Education
High School Diploma -
Jeffersontown High School
Louisville, KY06.2019
Skills
- Schedule Management
- Professional and Courteous
- Meticulous Attention to Detail
- Strong Organizational Skills
- Fast Learner
Timeline
Teller
PNC Bank
04.2021 - 09.2021
Secretary
NNS Transport
11.2020 - Current
Restaraunt Manager
Culvers
09.2016 - 09.2020
High School Diploma -
Jeffersontown High School
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