Summary
Overview
Work History
Education
Skills
Timeline
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Naim Abaied

Fairfax,VA

Summary

Dynamic professional with a proven track record in customer service and business management, exemplified during my tenure at Sunglass Hut. Used the rules, and regulations set by Sunglass Hut to excel n fostering customer relationships and streamlining operations, enhancing overall service quality. Utilized company software to skillfully handle money. I consistently contribute to positive customer experiences, teamwork, and operational efficiency.

Overview

7
7
years of professional experience

Work History

Sales Associate

Sunglass Hut
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Food Runner

Ozzie's Good Eats
11.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Front of House

Chick-fil-A
02.2021 - 11.2021
  • Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
  • Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
  • Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.

Dog Sitter

Playful Pack
06.2018 - 07.2019
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

Education

High School Diploma -

Woodson High School
Fairfax, VA
06-2023

Skills

  • Customer service
  • Quick learner
  • Written and verbal communication
  • Strong work ethic
  • Teamwork and collaboration
  • Outgoing personality/Communication skills
  • Basic Math
  • Heavy Lifting

Timeline

Sales Associate

Sunglass Hut
07.2024 - Current

Food Runner

Ozzie's Good Eats
11.2023 - Current

Front of House

Chick-fil-A
02.2021 - 11.2021

Dog Sitter

Playful Pack
06.2018 - 07.2019

High School Diploma -

Woodson High School

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Naim Abaied