Naiomi Williams
ASWR Corporation
Miramar,FL
1
Certification
5
years of professional experience
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. enhancing customer satisfaction and supporting team goals in dynamic environments.
Professional with extensive experience in providing exceptional customer service and administrative support, and smooth operations. Skilled in scheduling, and maintaining a welcoming environment. Reliable, organized.
Work History
FRONT DESK RECEPTIONIST
4 Years 7 Months- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Provided a high level of customer service to all clients.
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
SERVER
1 Year 1 Month- Provided prompt, friendly service to guests, enhancing dining experience in a high-volume environment.
- Took orders and delivered accurate food and beverage requests, contributing to guest satisfaction.
- Collaborated with team members to streamline restaurant operations, improving service delivery.
- Handled customer concerns professionally to ensure satisfaction.
- Maintain cleanliness and organization of the dining area.
CASHIER
2 Years 3 Months- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning.
CASHIER
3 Months- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Education
High School Diploma
Skills
Customer Service
Client relations
Front desk operations
Sensitive information handling
Office organization
Cash handling
Multitasking
Work prioritization
Attention to detail
Problem-solving skills
Listening skills
Punctual and reliable
Hospitality services
Certification
- (BLS) & CPR Certified - American Heart Association , 2026
Timeline
SERVER
IHOP
02.2025 - 03.2026Read More
CASHIER
wingstop
08.2022 - 11.2024Read More
CASHIER
Mc Donald's
05.2022 - 08.2022Read More
FRONT DESK RECEPTIONIST
ASWR Corporation
03.2022 - CurrentRead More
Somerset Academy Charter High School
High School Diploma
Read More