Dedicated professional with a strong background in operations management and staff development. Known for successfully mentoring teams and implementing effective scheduling strategies that maximize productivity and enhance customer loyalty.
Work History
Manager
3 Years 2 Months
Chipotle Mexican Grill | 06.2023 - Current
Supervised daily operations, ensuring efficiency and adherence to company standards.
Coordinated scheduling to align workforce with peak service times, enhancing productivity.
Implemented inventory management practices to optimize stock levels and reduce waste.
Trained and mentored staff on food safety protocols and customer service excellence.
Cross-trained existing employees to maximize team agility and performance.
Developed training programs for new hires, improving onboarding experience and retention rates.
General Manager
4 Years 5 Months
Twin-Egames Inc | 06.2015 - 11.2019
Led daily operations, ensuring alignment with company goals and strategic initiatives.
Oversaw budget management, optimizing resource allocation across multiple departments.
Developed and implemented performance metrics to enhance team efficiency and productivity.
Mentored department managers, fostering professional growth and enhancing leadership capabilities.
Implemented operational strategies and effectively built customer and employee loyalty.
Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Information Technology
Cebu Technological University | San Franciso Cebu | 10.2014