Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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NAJAI NORTRECE WEST WORMLEY

New Haven

Summary

Ambitious and disciplined veteran, with over 9 years of work experience. I leveraged my time management and leadership skills at the US Army to maintain a 95% mission-ready status for artillery vehicles. My tenure at MaidLuxe and T Swirl Crepes honed my customer service and computer literacy, ensuring high efficiency and client satisfaction without compromising quality. Ready to adapt and excel in any position with my skills and professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

US Army
01.2020 - Current
  • Mentored a team of 5 junior soldiers to develop leadership skills, allowing 3 of those soldiers to achieve promotions.
  • Created maintenance schedules for over 15 tracked artillery vehicles, this resulted in the equipment being 95% mission ready.
  • Appointed to oversee the calibration and repair of over 200 special tools, gauges, and calipers.
  • Proficient in Microsoft Office (MS) computer programs with the ability to use them efficiently for training and tracking maintenance progress.
  • Responsible for over $300,000 worth of vehicles, tools, and equipment with zero reported losses and damages during the entire period of responsibility

Crew Member

T Swirl Crepes
09.2018 - 09.2019
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments for hundreds of customers without errors.
  • Completed over 100 orders daily in a timely and efficient manner, with little to no mistakes.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork. This resulted in higher customer ratings.


Cleaning Team Leader

MaidLuxe
06.2023 - 08.2023
  • Managed inventory efficiently daily, ensuring the availability of necessary supplies and minimizing waste.
  • Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Completed all assigned tasks ahead of schedule while maintaining a 100% satisfactory rate with customers.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.

Education

Associate of Arts - General Studies

Southern New Hampshire University
Hooksett, NH
06-2026

High School Diploma -

James Hillhouse Highschool
New Haven, CT
05-2018

Skills

  • Computer literacy
  • Time management
  • Customer service
  • Leadership
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Discipline

Accomplishments

  • Received the Army Achievement Medal for leading a team of 2 Soldiers in conducting emergency repairs on a tracked artillery vehicle during critical operations.
  • Received the Army Good Conduct Medal for completing 3 years of honorable service without any disciplinary infractions or punishments.

Certification


  • Ford Technicians of Tomorrow, Central Texas College, 2023

Timeline

Cleaning Team Leader

MaidLuxe
06.2023 - 08.2023

Supervisor

US Army
01.2020 - Current

Crew Member

T Swirl Crepes
09.2018 - 09.2019

Associate of Arts - General Studies

Southern New Hampshire University

High School Diploma -

James Hillhouse Highschool
NAJAI NORTRECE WEST WORMLEY