Najibah (Cyra) Nawal
Summary
Energetic and analytical with keen eye for detail and passion for uncovering insights. Possesses solid foundation in data analysis and statistical methods, with proficiency in Excel. Committed to driving data-driven decisions and delivering actionable recommendations and communication.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Campus Residential Office, Stony Brook University
01.2023 - Current
- Performed clerical tasks such as scheduling and document filing.
- Coordinated communication between residents and staff to facilitate effective information flow.
- Supported event planning by organizing logistics for community engagement initiatives.
- Assisted residents with inquiries and resolved issues promptly to enhance satisfaction.
- Managed front desk operations, including check-ins and check-outs, ensuring smooth transitions.
Summer Housing Assistant
Stony Brook University
2025 - 2025
- Collaborated with campus partners to ensure smooth transitions between sessions.
- Assisted residents with housing applications and lease agreements.
- Coordinated room assignments and managed occupancy records efficiently.
Teaching Assistant
Stony Brook University
08.2024 - 12.2024
- Managed grading and provided timely student feedback.
- Facilitated communication between students and faculty, addressing inquiries efficiently.
- Assisted professors in preparing course materials and lectures.
Customer Service Intern
Tingo Insurance Agency, Inc., South Setauket, NY
South Setauket, NY
09.2023 - 11.2024
- Assisted with document processing, data entry, and account updates.
- Supported claims tracking and coordinated with clients for policy servicing.
- Managed procurement logs and maintained accurate records.
Business Owner
Hers Closet
Bangladesh
2020 - 2025
- Managed inventory levels to optimize stock availability and reduce waste.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw daily operations, ensuring effective execution of retail processes.
- Implemented customer feedback systems to improve service quality and satisfaction.
Education
Bachelor of Business Management - Minor Communications and Innovation
Stony Brook University
Skills
- Microsoft Office
- Google Workspace
- Zoom
- AI
- Canva
- Power BI
- Excel
- Financial Tracking
- Customer Service
- Data analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Certification
- Microsoft Power BI (Data Visualization), Microsoft
- PL-900 Power Platform Fundamentals, Microsoft
- Diploma in Quality Management, Alison
Languages
English
Hindi
Bangla
Urdu
Preferred Name
Cyra Nawal
Timeline
Teaching Assistant
Stony Brook University
08.2024 - 12.2024
Customer Service Intern
Tingo Insurance Agency, Inc., South Setauket, NY
09.2023 - 11.2024
Front Desk Assistant
Campus Residential Office, Stony Brook University
01.2023 - Current
Summer Housing Assistant
Stony Brook University
2025 - 2025
Business Owner
Hers Closet
2020 - 2025
Bachelor of Business Management - Minor Communications and Innovation
Stony Brook University