Najiq Mitchell
Brooklyn
Summary
Detailed-oriented team player with strong problem solving and organization skills to promote engaged, empowering work culture. Ability to handle multiple assignments simultaneously with a high degree of accuracy. Dedicated and dependable relationship builder with excellent math skills and superior work ethic.
Overview
5
5
years of professional experience
Work History
Manager of Business Development and Sales
Dontgetflashed Production
10.2022 - Current
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Created customer loyalty programs to increase repeat business.
- Developed useful pricing models to maximize profit margins and generate leads.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
Social Media Manager
Herotoall
06.2020 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Managed and responded to team-leading volume of support tickets and chats submitted via email and through support portal.
- Built trusting relationships with clients through open and honest communication.
Assistant
Juan Funeral Home
06.2018 - 08.2020
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Office Assistant
Williams And Georgia Towers
06.2019 - 08.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Science - Business Administration
York College of The City University of New York
Jamaica, NY05.2025
Associate of Science - Business Administration
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2023
Skills
- Social Media Platforms
- Financial Transactions
- Data Entry( Excel, Microsoft Word, Powerpoint)
- Costumer Service
- Critical Thinking
- Verbal and Written Communication
Timeline
Manager of Business Development and Sales
Dontgetflashed Production
10.2022 - Current
Social Media Manager
Herotoall
06.2020 - Current
Office Assistant
Williams And Georgia Towers
06.2019 - 08.2019
Assistant
Juan Funeral Home
06.2018 - 08.2020
Bachelor of Science - Business Administration
York College of The City University of New York
Associate of Science - Business Administration
Kingsborough Community College of The City University of New York
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