Najma Alam
Queens,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Elmhurst Digestive and Liver Diseases
Elmhurst , NY
07.2023 - Current
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant (Internship)
Mount Sinai Internal Medicine
April – June 2023, NY
04.2023 - 06.2023
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Accurately performed venipunctures on 8-10 patients daily.
- Collected urine and blood specimens for laboratory testing.
- Performed EKGs on 3-5 patients daily.
Education
Medical Assistant Program
Allen School of Health Sciences
Jamaica08-2023
General Studies
AGRABAD MOHILA COLLEGE, BANGLADESH
Bangladesh05-2014
Skills
- Patient-focused care
- Patient Scheduling
- Procedure Assistance
- HIPAA Compliance
- Lab equipment setup
- Lab equipment calibration
- Chronic Disease Management
- Patient Flow Management
- Diagnostic Procedures
- Appointment Setting
Languages
English
Full Professional
Bengali
Native/ Bilingual
Competencies
- Proficient in Microsoft Word and typing
- Strong customer service experience
- Solved customer complaints effectively
References
References available upon request.
Timeline
Medical Assistant
Elmhurst Digestive and Liver Diseases
07.2023 - Current
Medical Assistant (Internship)
Mount Sinai Internal Medicine
04.2023 - 06.2023
Medical Assistant Program
Allen School of Health Sciences
General Studies
AGRABAD MOHILA COLLEGE, BANGLADESH
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