Nakia Ducksworth

Cleveland,OH

Summary

Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to The MetroHealth System. Successful in quickly and accurately dispensing and delivering prescription orders to meet patient needs. Team-oriented and dedicated to collaboratively delivering exceptional patient care.

Overview

years of professional experience

Certification

Work History

Certified Pharmacy Technician

University Hospitals

01.2023 - Current

Operated Omnicell dispensing and storage systems, ensuring proper organization and maintenance of medications according to regulatory requirements and best practices.
Promoted a culture of continuous improvement within the pharmacy department through proactive identification of workflow inefficiencies and proposing viable solutions.
Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.
Aided in training new pharmacy technicians, serving as a knowledgeable resource and mentor for their professional development.

Pharmacy Technician Trainee

CVS Health

11.2021 - 12.2022

Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times.
Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.

Education

Bachelor of Arts - Psychology

Cleveland State University

Cleveland, OH

05.2027

High School Diploma -

John Hay

Cleveland, OH

05.2017

Skills

Problem-solving

Medication Dispensing

Patient confidentiality & HIPAA

Omnicell System Operation

Unit Dose Packaging

Compounding Aseptic Technique

Hazardous Drug Safety