Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nakia Oquendo

The Bronx,NY

Summary

Detail-oriented professional experienced in fast-paced environments, specializing in cash handling and customer support. Skilled in menu guidance and teamwork, contributing to a seamless dining experience and high service standards. Adaptable to high-level, hectic, fast-paced environments. Great team player, although, very proficient in independent work.

Overview

20
20
years of professional experience

Work History

Cashier

Alidoro
New York, New York
11.2022 - Current
  • Handled cash, credit, and debit payments with precision and care.
  • Maintained cleanliness and organization of the cash register area daily.
  • Assisted customers in selecting products from the menu with knowledge and enthusiasm.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Followed health and safety guidelines to ensure a safe dining environment for all patrons.

Telephone Operator

Messages Plus
New York, New York
10.2005 - 06.2020
  • Operated multi-line phone systems to manage incoming and outgoing calls.
  • Assisted customers with inquiries, providing clear and professional support.
  • Handled emergency calls with discretion and urgency in a fast-paced environment.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Assisted customers with placing orders over the phone.

Education

GED -

Betances Prep
The Bronx, NY
08-2003

Skills

  • Cash handling
  • Customer payment processing
  • Service efficiency
  • Menu knowledge
  • Team collaboration
  • Friendly demeanor
  • Adaptability
  • Attention to detail

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Alidoro
11.2022 - Current

Telephone Operator

Messages Plus
10.2005 - 06.2020

GED -

Betances Prep

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