Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Monica Murillo

Elizabeth

Summary

Dynamic Retail Sales Associate with a proven track record at Target, excelling in customer engagement and problem-solving. Skilled in boosting customer satisfaction and loyalty through exceptional service and teamwork. Demonstrated reliability in managing inventory and enhancing shopping environments, significantly contributing to repeat client visits.

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

ABC Restaurant
03.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Retail Sales Associate

Royal Prestige
04.2017 - 08.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Associate of Arts - Marketing

Universidad De Guayaquil
Equador
05-2007

High School Diploma -

Colegio 28 De Mayo
Equador
06-2000

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Customer engagement

Accomplishments

ESL Certificate of Completion of Basic English. Registered to take advanced level of English.

Languages

Spanish
Native or Bilingual

Certification

ESL Basic English Certification

Timeline

Cashier

ABC Restaurant
03.2021 - 07.2022

Retail Sales Associate

Royal Prestige
04.2017 - 08.2020

Associate of Arts - Marketing

Universidad De Guayaquil

High School Diploma -

Colegio 28 De Mayo
Monica Murillo