Nakiya Holland
Morehead City,NC
Summary
Proven server with a track record of exceptional customer service and strong work ethic, notably at Jaydens Hot Dogs. Skilled in cash handling and guest engagement, I increased walk-in business through enthusiastic service. Collaborated effectively in high-volume dining settings, enhancing team workflow and customer satisfaction without compromising service quality.
Overview
6
6
years of professional experience
Work History
Server
Jaydens Hot Dogs
03.2021 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El's Drive In
03.2019 - 12.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
West Carteret High School
Morehead City, NC06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
Timeline
Server
Jaydens Hot Dogs
03.2021 - 11.2024
Server
El's Drive In
03.2019 - 12.2023
High School Diploma -
West Carteret High School
Similar Profiles
Chloe FlanaganChloe Flanagan
Assistant Manager at Ted's Hot DogsAssistant Manager at Ted's Hot Dogs
Jazz WilliamsJazz Williams
Team Leader at Char's Hot DogsTeam Leader at Char's Hot Dogs
Daisy Correa LopezDaisy Correa Lopez
Customer Service at Tony's Hot DogsCustomer Service at Tony's Hot Dogs
Jada ForcierJada Forcier
Paramedic Supervisor at Down East Fire DepartmentParamedic Supervisor at Down East Fire Department
Michael E. shorttMichael E. shortt
Carpenter at Dot ConstructionCarpenter at Dot Construction