Nakyrah Cooper
Hibbetts
Marion,SC
1
Language
1
Certification
9
years of professional experience
Retail Sales Associate bringing customer service, cashiering, and product support experience from high-traffic service environments. Assists 41+ customers per shift, processes purchases, and keeps the sales floor organized so shopping stays efficient and welcoming. Leverages warehouse and food-industry experience to stay quick, accurate, and flexible during busy shifts.
Work History
Assistant Store Manager
2 Months- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed promotional displays, enhancing product visibility and driving customer engagement.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Resolved customer inquiries and complaints efficiently, enhancing customer satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Housekeeper
3 Months- Conducted thorough inspections of guest rooms and common areas, maintaining high cleanliness standards throughout the resort.
- Developed and implemented streamlined cleaning protocols, enhancing overall guest satisfaction and operational efficiency.
- Supervised cleaning staff to ensure adherence to quality standards and efficiency in daily operations.
- Trained new team members on best practices for housekeeping tasks and safety procedures, fostering a collaborative work environment.
Cashier/Customer Service
3 Years 7 Months- Maintained accurate cash drawer, ensuring all discrepancies were resolved promptly.
- Processed customer transactions efficiently using point-of-sale systems.
Quality Inspector
1 Year 7 Months- Implemented process improvements that enhanced product reliability and reduced defects.
- Collaborated with cross-functional teams to enhance operational efficiency.
- Streamlined communication processes between departments for improved workflow.
- Developed comprehensive reports to track project progress and outcomes.
- Analyzed market trends to support product development initiatives.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Art of Cosmetology - Cosmetology
High school diploma
Skills
Cash Handling
Customer Service
Cashiering
Point of sale systems
Cash drawer reconciliation
Front Desk
Phone etiquette
Appointment scheduling
Shift supervision
Complaint resolution
Inventory control
Store opening procedures
Store closing procedures
Loss prevention
Merchandising
Upselling
Employee scheduling
Certification
- Licensed Cosmetologist May 2024-March 2026
- October 2015 to June 2017
Languages
English - Fluent
Timeline
Assistant Store Manager
Hibbetts
03.2026 - 05.2026Read More
Quality Inspector
Stratosphere Quality
04.2021 - 11.2022Read More
Cashier/Customer Service
BTJ Wings
12.2019 - 07.2023Read More
Housekeeper
BEACH COLONY RESORT
08.2017 - 11.2017Read More
Marion High School
High school diploma
Read More
Kenneth Shuler School of Cosmetology
Art of Cosmetology from Cosmetology
Read More