Nalana Warfield
Tualatin
Summary
Developed exceptional customer relations and communication skills in a fast-paced, high-performance environment, with a strong ability to understand customer needs and resolve issues efficiently. Gained expertise in discipline, strategic planning, and performing under pressure. Now seeking to transition into a new field, aiming to leverage these transferrable skills—adaptability, problem-solving, and a commitment to excellence—to make a meaningful impact in a dynamic professional setting.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
BeezNeez Gourmet Sausages
06.2024 - 08.2025
- Assisted customers with inquiries and product information, enhancing overall satisfaction.
- Managed customer interactions through various communication channels, providing timely responses.
- Learned and utilized company systems to process orders and handle returns efficiently.
- Collaborated with team members to resolve issues, fostering a supportive environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to optimize service flow during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Provided exceptional service to diverse clientele, fostering an inclusive atmosphere.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Lewis And Clark College
Portland, OR06-2029
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complex Problem-solving
- Assertiveness
- Inventory control
- Safety regulations
- Point of sale systems
- Calm and professional under pressure
- Organized and efficient
- Leadership qualities
Timeline
Customer Service Associate
BeezNeez Gourmet Sausages
06.2024 - 08.2025
High School Diploma -
Lewis And Clark College
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