Namel Hoood
Albany,NY
Summary
Dynamic leader with expertise in training, communication, and problem-solving. Proven track record in inventory management and team performance enhancement. Committed to driving operational success and ensuring regulatory compliance in fast-paced environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Service Technician
CDTA
Albany, NY
2026 - Current
- Inspected buses for cleanliness and reported maintenance needs to supervisors for timely resolution.
- Coordinated with drivers to schedule cleaning times, reducing service disruptions during peak hours.
- Provided vehicle transportation to ensure timely maintenance. to and from workshops efficiently.
Sterile Processing Supervisor
Albany Medical Center Hospital
Albany, New York
2023 - 2025
- Supervised daily operations of sterile processing department.
- Managed equipment inventory and maintenance schedules effectively.
- Ensured compliance with regulatory standards and best practices.
- Collaborated with surgical teams to streamline instrument availability.
- Collaborated with other departments within the hospital system to ensure smooth workflow between departments.
Shift Leader
Dunkin' Donuts
Albany, NY
2023 - 2024
- Supervised daily operations to ensure consistent service standards and support team cohesion.
- Trained new crew members on store policies and customer service standards.
- Managed inventory levels to ensure product availability and freshness.
- Assisted in scheduling shifts to align staff coverage with peak customer demand.
- Coordinated team meetings to improve communication and enhance workflow efficiency.
Education
High School Diploma -
Roy C Ketcham
Poughkeepsie, NY06-2021
Skills
- Regulatory compliance
- Equipment and inventory maintenance
- Team leadership and training
- Time management
- Communication and problem-solving
Certification
- CDL Class B License
Timeline
Service Technician
CDTA
2026 - Current
Sterile Processing Supervisor
Albany Medical Center Hospital
2023 - 2025
Shift Leader
Dunkin' Donuts
2023 - 2024
High School Diploma -
Roy C Ketcham