Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
District Manager
Paris Baguette America
09.2022 - 06.2023
Supervised 6 locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Coordinated with other district managers to actualize performance improvement strategies.
General Manager
Opera Cafe & Lounge
03.2017 - 08.2022
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Food and Beverage Manager
Four Seasons Hotel
09.2013 - 12.2016
Resolved customer complaints involving food or beverage quality and service.
Maintained highest standards for beverage quality and service.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Food and Beverage Manager
Excelsior Hotel & Spa
10.2010 - 08.2013
Resolved customer complaints involving food or beverage quality and service.
Maintained highest standards for beverage quality and service.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Education
Master of Arts - Business Administration And Management
Baku State University
Baku, Azerbaijan
06.2009
MBA - Business Administration
Baku State University
Baku, Azerbaijan
06.2005
Skills
Vendor Management
Business Administration
Staff Management
Sales Orientation
Languages
Russian
Professional Working
Turkish
Full Professional
Azerbaijani
Native or Bilingual
English
Full Professional
Timeline
District Manager
Paris Baguette America
09.2022 - 06.2023
General Manager
Opera Cafe & Lounge
03.2017 - 08.2022
Food and Beverage Manager
Four Seasons Hotel
09.2013 - 12.2016
Food and Beverage Manager
Excelsior Hotel & Spa
10.2010 - 08.2013
Master of Arts - Business Administration And Management