Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nanette Burgos

Brooklyn,NY

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Royal Care
08.2021 - 10.2024
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Answered telephones and directed calls/voicemails to appropriate staff.
  • Collaborated closely with multidisciplinary teams to ensure seamless coordination of services.

Cashier

Bed Bath & Beyond
10.2018 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Customer Care Representative

Kingtele Services
07.2018 - 10.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Education

High School Diploma -

Cobble Hill High School
Brooklyn
06-2011

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Patient Care Coordinator

Royal Care
08.2021 - 10.2024

Cashier

Bed Bath & Beyond
10.2018 - 07.2021

Customer Care Representative

Kingtele Services
07.2018 - 10.2018

High School Diploma -

Cobble Hill High School

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Nanette Burgos