Nancy Beaulieu

• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Performed cash, card, and check transactions to complete customer purchases.
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• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed the customer questions or concerns about our stores homemade products, packaging and shipping.
• Always making sure there's fresh samples of all products for all customers.
• Provided a current work schedule for employees. Taking into consideration employee personal requests. Also providing extra staff during Holidays, local events like Musky Fest, the Berkabiner World Ski Event, and Fall Fest.
• I personally made sure the employees received the proper training for all areas of customer service. This was key to our business success.
• Since being the financial investor in the start of our family company, I worked closely in all areas of building our business with my daughter who was the Owner of Hayward Gourmet Popcorn. My many previous years in Management and Sales Experience in the Retail and Wholesale Business was key in providing this to her company.

• Boosted customer satisfaction through exceptional service, customer loyalty and work performance on behalf of Chambers & Owen.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Managed returns, exchanges and refunds in accordance with store policy.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Collaborated with management to develop sales strategies and goals, aligning with company objectives.
• Built customer loyalty and retention by delivering excellent shopping experiences.

After my retirement from Chambers & Owen in 2015, I was hired back as a Consultant for Chambers & Owen Wholesale.

My job was to service my Hayward locations which included all the LCO retail locations.

Then they switched vendors .

That's when I devoted my life to Hayward Gourmet Popcorn.

• I was hired as part of the Sales Team to sell and service the Eau Claire area. I built my sales from the lowest profit route to top sales and profit in the company. After 5 years I was promoted to Sales Manager.
• Led a sales team, providing coaching and ongoing support to ensure success.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Prepared sales presentations for sales staff showing success and credibility of our products.
• My final year was spent managing the Buying Dept. My goal was to work close with sales staff to promote new programs , increase profits, and build customers base.

I managed Convenient Stores in Eau Claire area.

My first store was owned by Jevne Home Oil.

I went on to run 3 different locations for them.

Over the years I managed for Thaler Oil, D.J's Mart, Golden Rule Oil.