Nancy J Buitron
Chicago,IL
Summary
To obtain a position in a responsible career where I can expand my learning
Overview
17
17
years of professional experience
Work History
Medical scheduler
The Chicago lighthouse
Chicago, IL
05.2023 - 05.2025
- Answer patient calls, field questions, and assist patients making new medical appointments.
- Change or cancel appointments as necessary
- Accurately note all patient information according to confidentiality standards and HIPAA requirements
- Route calls to the appropriate department or individual
Teller
Huntington Bank
Chicago, IL
11.2020 - 05.2023
- Assisting customers with transactions such as deposits, withdrawals and payments
- Handling confidential information in a responsible manner
- Using software to track bank information and generate reports
- Following all bank financial and security regulations and procedures
Teller
Currency Exchange
Chicago, IL
12.2014 - 06.2018
- Greet and guide customers in a friendly and professional manner
- Cashing checks
- Exchanging foreign currencies
- Completing safe-deposit box procedures
Manager Assistant
Pepe’s Mexican Restaurant
Chicago, IL
05.2011 - 12.2014
- Recruiting, training and supervising staff
- Ordering supplies
- Planning Schedule
- Attend customer
- Take and serve orders
- Deal with complaints or problems with a positive attitude
Cashier
Dunkin' Donuts
Chicago, IL
06.2008 - 03.2010
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized workspaces to enhance customer experience.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new staff on operational procedures and service standards.
Education
High School - undefined
Perspectives
Chicago, IL06.2007
Skills
- Appointment coordination
- Reception oversight
- HIPAA compliance
- Strong organization
- Patient confidentiality
- Patient scheduling
- Data entry
- Insurance verification
- Medical office procedures
- Schedule management
- Customer service
- Computer proficiency
- Patience and empathy
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Medical scheduler
The Chicago lighthouse
05.2023 - 05.2025
Teller
Huntington Bank
11.2020 - 05.2023
Teller
Currency Exchange
12.2014 - 06.2018
Manager Assistant
Pepe’s Mexican Restaurant
05.2011 - 12.2014
Cashier
Dunkin' Donuts
06.2008 - 03.2010
High School - undefined
Perspectives