Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Castillo

Las Vegas,NV

Summary

Friendly and reliable customer service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Associate Banker

JPMorgan Chase
08.2022 - 06.2024
  • Balanced teller drawers and ATM cash.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.

Customer Service Representative

Bank Of America
12.2017 - 04.2021
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Education

Duncanville High School
Duncanville, TX
05.2016

Skills

  • Customer Service-Oriented
  • Cash Handling
  • Sales proficiency
  • Bilingual

Timeline

Associate Banker

JPMorgan Chase
08.2022 - 06.2024

Customer Service Representative

Bank Of America
12.2017 - 04.2021

Duncanville High School

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Nancy Castillo