Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Nancy De Leon

Baytown,TX

Summary

Motivated with 3+ years of experience in customer service and front-facing roles. Skilled in greeting customers, handling phone inquiries, managing multiple tasks, and maintaining a professional environment. Strong communication , problem- solving and time management abilities. Seeking a receptionist position to provide excellent front desk support and create a welcoming experience for clients.

Overview

5
5
years of professional experience

Work History

Sales Associate

Cavender's Boot City
Baytown, Texas
03.2022 - Current
  • Achieved and exceeded sales targets through effective communication and product knowledge
  • Guided customers in product selection, resulting in increased sales and improved customer satisfaction
  • Resolved customer inquiries and issues, fostering a positive shopping experience
  • Maintained a well-organized and visually appealing sales floor

Cashier

Cavender's Boot City
Baytown, Texas
08.2021 - Current
  • Processed customer transactions, ensuring accuracy and speed at Cavender's Boot City.
  • Handled customer inquiries, resolving issues promptly to enhance customer satisfaction.
  • Addressed customer complaints professionally, contributing to a positive shopping experience.
  • Collaborated with team members to streamline operations, improving overall customer service.
  • Promoted store loyalty programs, increasing customer engagement and retention.

Education

High School Diploma -

Goose Creek Memorial High School
Baytown, TX
05-2023

Skills

  • Customer service
  • Effective communication
  • Relationship management
  • Cash handling
  • Phone etiquette
  • Team collaboration
  • Adaptability
  • Customer relationship management

Languages

English
Professional
Spanish
Professional

Accomplishments

Top Sales Associate of the Year 2023

Timeline

Sales Associate

Cavender's Boot City
03.2022 - Current

Cashier

Cavender's Boot City
08.2021 - Current

High School Diploma -

Goose Creek Memorial High School
Nancy De Leon