Nancy Flores

I overlooked two stores. Every morning I made sure the deposit match to the previous night. Make sure we had enough funds to run the store.

• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

I would process customer bills thru Check Free Pay and Fidelity. Verify and cash customers checks and process money grams and money orders.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

I would show customer's our showroom, and helped them make a decision on what furniture would best met their needs. Followed up on customers to see if they received all their merchandise.