Nancy Garrido

• Took orders
• Answered questions about food/menu
• Up-sell appetizers, specialty drinks, desserts to increase guest check averages
• Regularly follow up with guest and provide any further requests and/or address any concerns
• Collect payments
• Deliver food/drinks to table
• Clear any empty dishware
• Worked with POS system to place orders

• Successfully managed patient information via EPIC software
• Completed patient check-in
• Acceded patient records
• Updated data
• Processed payments
• Scheduled all appointments
• Managed patient accounts included loading, verifying, and updating health insurance information as well as updating patient demographics
• Provided customer service for patients by greeting them and directing them to their destination
• Managed over 50 calls per day

• Multi-tasked between both, I learned how to run at a fast paced environment at all times
• Collected drink orders
• Make/deliver drinks within reasonable time frame
• Took food/drink orders
• Answered questions about the food/menu
• Up-sold appetizers, specialty drinks, desserts to increase guest check averages
• Regularly follow up with guest and provide any further requests and/or address any concerns
• Clear tables of any empty dishware
• Collect Payments
• Worked with POS system to place order and manage bills

• Took orders both dine in and to go
• Answered questions about food/menu
• Up-sold appetizers, specialty drinks, desserts to increase guest check averages
• Regularly follow up with guest and provide any further requests and/or address any concerns
• Deliver drinks and food to tables
• Clear tables of any empty dishware
• Collect payments.
• Kept register accurate through correct billing, payment processing and cash management practices
• Used slow periods to restock supplies, such as salsas, sour cream, etc

• Dean's List 2019 & 2020

Diploma not completed but to be continued