Summary
Overview
Work History
Education
Skills
Certification
Timeline
Best Paper, Quality Improvement Publication
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Nancy Giacovelli

Salem,MA

Summary

Experienced professional with a strong background in laboratory management and resident care. Known for critical thinking and attention to detail, successfully leading quality improvement projects and developing training programs that enhance team performance.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Resident Care Aide

Seasons of Danvers
Danvers, MA
07.2023 - Current
  • Assisted residents with daily living activities, promoting independence and dignity.
  • Communicated with nurses and other medical personnel about behaviors, physical aspects of care
  • Maintained logs of residents' activities and behaviors

Resident Care Aide

Benchmark Atrium, Harborlight House, Associated Home Care
Danvers, Beverly MA
05.2010 - 05.2010

Laboratory Manager

Harvard Pilgrim Health Care, Codman Square Health Center, Acton Medical Associates
Boston, MA
09.1983 - 03.2008
  • Oversaw laboratory operations ensuring compliance with regulatory standards and best practices.
  • Managed inventory control systems to optimize resource allocation and reduce waste.
  • Managed staffs of 15-20 employees, responsible for job development, hiring, firing,. scheduling
  • Developed annual budget, monitoring all expenditures
  • Led cross-functional teams in implementing new testing protocols and procedures.
  • Developed and taught training programs for staff to enhance technical skills and operational efficiency.

Facilitated and led quality improvement projects. Served on various committees such as Safety and Infection Control

Education

Master of Science - Medical Laboratory Science, Specialty Hematology

Northeastrern University
Boston, MA
09-1987

Bachelor of Science - Medical Technology

SUNY At Albany
Albany, NY
05-1976

Skills

  • Customer service
  • Critical thinking and attention to detail
  • Data entry
  • Computer proficiency
  • Problem resolution
  • Complaint handling and resolution
  • Customer satisfaction measurement
  • Follow-up skills
  • Paperwork processing
  • Order processing
  • Team development
  • Documentation

Certification

MT(ASCP)SH certification

Home Health Aide Certification

Timeline

Resident Care Aide

Seasons of Danvers
07.2023 - Current

Resident Care Aide

Benchmark Atrium, Harborlight House, Associated Home Care
05.2010 - 05.2010

Laboratory Manager

Harvard Pilgrim Health Care, Codman Square Health Center, Acton Medical Associates
09.1983 - 03.2008

Master of Science - Medical Laboratory Science, Specialty Hematology

Northeastrern University

Bachelor of Science - Medical Technology

SUNY At Albany

Best Paper, Quality Improvement Publication

"After the Classroom: QI by Really Doing It"