Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Healy

Natrona Heights,PA

Summary

Proven in delivering exceptional customer service and adept at problem-solving, I excel in fast-paced environments, as demonstrated at Giant Eagle where I ensured medication accuracy and patient confidentiality. My ability to multitask and communicate effectively has consistently enhanced customer satisfaction and operational efficiency.

Diligent Desired Position with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

25
25
years of professional experience

Work History

Sales Associate

Macys Department Store
10.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Community Supermarket
09.2018 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Medical Assistant

Penn Plum Family Medicine
05.1999 - 08.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

JC Penney Stores
09.2011 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier / Food Handler

Sheetz, Inc
11.2015 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Performed cash, card, and check transactions to complete customer purchases.

Pharmacy Technician

Giant Eagle
03.2009 - 04.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Medical Administrative Assistant

Career Training Academy
New Kensington, PA
04.1998

Skills

  • Customer service
  • Problem-solving skills
  • Proficient in Managing Multiple Tasks
  • Effective Communication Abilities
  • Timely and Dependable
  • High-Quality Customer Service
  • Proficient Verbal and Written Communication

Timeline

Sales Associate

Macys Department Store
10.2023 - 08.2024

Cashier

Community Supermarket
09.2018 - 11.2020

Cashier / Food Handler

Sheetz, Inc
11.2015 - 07.2018

Sales Associate

JC Penney Stores
09.2011 - 08.2018

Pharmacy Technician

Giant Eagle
03.2009 - 04.2015

Medical Assistant

Penn Plum Family Medicine
05.1999 - 08.2009

Medical Administrative Assistant

Career Training Academy
Nancy Healy