Nancy Labrecque
Falmouth,ME
Summary
Hardworking Commercial LInes Account Manager with excellent customer service,multitasking, and a strong work ethic. Devoted to giving every customer a positive experience. Customer focused and ready to provide support to my co-workers when needed.
Overview
40
40
years of professional experience
Work History
Commercial Lines Account Manger
HUB International Limited
South Portland, ME
06.2022 - Current
- Work with insurance companies, agents and clients; Responsibilities involve: responding to requests for information and documentation; Handling renewals of expiring policies; processing claims and assisting with audits; maintaining documentation for new business, renewals; answering questions regarding coverages, process applications and follow up on overdue accounts; assists with marketing; maintaining solid relationships with clients, as well as team members.
Receptionist/Insurance Assistant
United Insurance
Auburn, ME
11.2016 - 06.2022
- Commercial Lines Assistant / Front Desk Receptionist; Set up accounts, processed policies, quotes, reinstatements, claims, cancellations, certificates, and payments. Balanced monthly banking statements; ordered supplies, assisted both personal lines servicers, and commercial lines servicers.
WC Claims Assistant
Cross Insurance TPA
60 Pineland Drive, ME
06.2015 - 11.2016
- Processed medical claims; weekly workers compensation bills and payments; administered workers compensation claims in multi-jurisdictions..
Lead Retro Technician
Liberty Mutual Insurance Company
Lewiston, ME
06.1984 - 06.2015
- Prepared retrospective rating adjustments for commercial insurance accounts. Worked with underwriting, sales, billing teams and policy production.
Skills
- Property & Casualty Insurance License - ME
- Account Management
- Client Services
- Information Management
- Excellent Written & Oral Communication
- Data & Information Gathering & Analysis
- Proficient using EPIC system and EPIC Teams
Timeline
Commercial Lines Account Manger
HUB International Limited
06.2022 - Current
Receptionist/Insurance Assistant
United Insurance
11.2016 - 06.2022
WC Claims Assistant
Cross Insurance TPA
06.2015 - 11.2016
Lead Retro Technician
Liberty Mutual Insurance Company
06.1984 - 06.2015