Nancy Mossing
Toledo,OH
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2025
2025
years of professional experience
Work History
Secretary
SMB Construction Company
Toledo, OH
04.2007 - Current
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
Homeless Shelter Volunteer
Rebecca's Haven
Toledo, Ohio
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Supervised youth volunteers while they completed their assigned tasks on site.
- Helped with prep, set up, and breakdown of community and public events.
- Developed and implemented fundraising approaches to raise money for cause.
- Organized donation drives to collect essential items for those living in shelters or on the streets.
- Volunteered at soup kitchens, offering meals to those without access to regular nutrition sources.
- Implemented a children's program, including educational activities and tutoring.
Education
High School Diploma -
Roy C Start High School
Toledo, OH01-1998
Skills
- Letter writing
- Office correspondence
- Requisition processing
- Phone reception
- Phone etiquette
- Database maintenance
- Multi-line phone systems
- Account reconciliations
- Payment posting
- Supply ordering
- Accounts payable
Timeline
Secretary
SMB Construction Company
04.2007 - Current
Homeless Shelter Volunteer
Rebecca's Haven
High School Diploma -
Roy C Start High School