Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Nancy Munoz

Fort Collins,CO

Summary

Adept at managing high-pressure situations, I excelled in customer service cashier roles at Burger King, enhancing customer satisfaction through exceptional service and meticulous cash handling. My proficiency in fraud prevention and commitment to workplace cleanliness have consistently contributed to a positive shopping environment, showcasing my strong work ethic and customer service excellence.

Overview

5
years of professional experience
1
Certification

Work History

Burger King

Customer Service Cashier
04.2023 - 07.2024

Job overview

  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Loaf N Jug

Customer Service Cashier
03.2020 - 02.2023

Job overview

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Dollar Store

Customer Service Cashier
10.2019 - 01.2020

Job overview

  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Poudre High School
Fort Collins, CO

Did Not Graduate

University Overview

Skills

  • Work Ethic and Integrity
  • Cleaning and sanitizing
  • Customer service excellence
  • Cash handling and management
  • Professionalism and Courtesy
  • Daily Reporting
  • Fraud Prevention Awareness
  • Liquor regulations and compliance
  • Cash Register Operations

Certification

  • Food Handler Certification (FHC) - State or County Health Departments.

Timeline

Customer Service Cashier
Burger King
04.2023 - 07.2024
Customer Service Cashier
Loaf N Jug
03.2020 - 02.2023
Customer Service Cashier
Dollar Store
10.2019 - 01.2020
Poudre High School
Did Not Graduate
Nancy Munoz