Nancy Ndoj
Fort Lauderdale,FL
Summary
Compassionate Elderly Caretaker known for high productivity and efficient completion of tasks. Specialized in personalized care plans, emergency response training, and nutritional guidance to support elderly health and well-being. Skilled at using empathy, patience, and communication to enhance client comfort and provide exceptional care. Excel in time management and adaptability to meet changing needs of clients. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Salon
Oakland Park, FL
01.2020 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Maintained security by following procedures
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Elderly Caretaker
Janet Speranza
Fort Lauderdale, FL
06.2023 - 06.2024
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Organized recreational activities for elderly clients, such as games and outings.
- Prepared meals and snacks according to dietary requirements.
- Helped with mobility issues by providing physical support.
- Transported elderly clients to appointments or social events.
- Maintained a clean and safe environment in the home setting.
- Provided companionship and emotional support to clients.
- Responded quickly in emergency situations.
- Reported any unusual behaviors or changes in condition promptly.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Education
Associate of Arts - Biology
Broward College
Fort Lauderdale, FLSkills
- Data Entry
- Scheduling
- Clerical Support
- Bookkeeping
- Technical Support
- Administrative Support
- Office Management
- Customer service
- Clean environment
- Excellent communication among clients
Affiliations
- Eager to learn more about the medical field
- Eager to be in medical work environment
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Elderly Caretaker
Janet Speranza
06.2023 - 06.2024
Receptionist
Salon
01.2020 - Current
Associate of Arts - Biology
Broward College
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