Nancy Prado

• Provided direct support to individuals with developmental disabilities and families, ensuring quality care.
• Designed engaging activities based on client interests to enhance participation and enjoyment.
• Developed strong rapport with clients to facilitate trust and effective support.
• Assisted residents in cultivating positive social skills and interpersonal connections.
• Maintained a safe, supportive environment for all participants during activities.
• Collaborated with team members to create tailored care strategies for individual needs.
• Documented client progress and communicated essential updates to caregivers.
• Coordinated group transportation for field trips, ensuring smooth logistics.
• Operated buses safely and efficiently on designated routes.

• Supported students during specialized instruction sessions and activities.
• Assisted in the development of adaptive learning resources for diverse needs.
• Trained new staff on operational procedures and safety protocols.
• Schedule appointments for clients via phone and online booking systems.
• Answered telephone calls to schedule appointments and answer patient questions.
• Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
• Conducted comprehensive hearing assessments and evaluations for diverse patient populations.
• Educated patients and families on hearing loss management and device usage.
• Performed physical eye exams on patients of all ages.
• Facilitated communication between Spanish-speaking clients and service providers.
• Translated documents and materials accurately for diverse audiences.

Report to the Illinois Department of Public Health.

CPI Certified.