Summary
Overview
Work History
Education
Skills
Certification
Education & Certifications
Languages
Timeline
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Nancy Ramirez

Palm Bay

Summary

Dedicated and results-driven Project Coordinator with extensive experience managing projects from initiation to completion. Proven ability to coordinate diverse teams, implement efficient internal processes, and ensure compliance with industry regulations. Looking to leverage strong organizational, analytical, and communication skills to contribute to project success and foster collaboration in a dynamic environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Administrative Assistant

Gant Global Services Inc.
01.2025 - Current
  • Manages and processes Equal Employment Opportunity (EEO) cases and work orders for the Department of Veterans Affairs (VA) and the Department of Housing and Urban Development (HUD), ensuring strict compliance with federal regulations.
  • Utilizes various digital platforms, including SharePoint for document management, Box for secure case file handling from the Office of Resolution Management (ORM), and IPP/Tungsten for efficient invoicing and payment processing.
  • Oversees the complete payroll cycle for a diverse team of investigators, counselors, mediators, and reviewers, including meticulous tracking of hours, exact calculation of wages, and ensuring all contractual obligations for payment are met.
  • Provides comprehensive training and guidance to new and existing staff on administrative procedures, platform usage, and compliance protocols.
  • Prepares and sends detailed invoices to government agencies for payment, meticulously tracking all financial transactions to ensure accuracy and prompt reimbursement.

Project Coordinator, Department Trainer & Team Lead

CHS /Acuity International
02.2018 - 09.2025
  • Supported critical compliance goals and safety initiatives, ensuring adherence to organizational and regulatory standards.
  • Conducted comprehensive training for all new hires on various internal platforms and operational procedures.
  • Implemented and optimized internal data management and reporting systems, enhancing efficiency and data accessibility.
  • Ensured strict compliance with company policies, as well as state and federal regulations, mitigating risks.
  • Served as a primary liaison with clients, team members, and external partners, fostering strong collaborative relationships.
  • Performed extensive data entry and analysis using SharePoint, PowerApps, and Power BI dashboards to support operational insights.
  • Managed relationships with 14 sub-contractor agencies and vendors, ensuring smooth coordination and performance.
  • Trained subcontractors and vendors on CHS/Acuity's PowerApps onboarding processes and applications.
  • Conducted rigorous quality control of all new hire packets to ensure they met stringent government agencies' contractual requirements.
  • Supervised a team of 7, guiding them in the implementation of internal processes and operational improvements.
  • Authored and developed comprehensive training manuals, process flows, and Standard Operating Procedures (SOPs) for cross-functional departments.
  • Promotion.

Client Service Administrator

CHS /Acuity International
02.2017 - 02.2018
  • Oversaw the end-to-end candidate processing, ensuring completeness, accuracy, and proper documentation for all applications.

Education

High School -

Franklyn K. Lane High School
New York, New York

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New York School of Beauty
New York, New York

Skills

  • Project Management
  • Regulatory Compliance
  • Training and Development
  • Stakeholder Liaison
  • Team Leadership
  • Process Improvement
  • Data Management
  • Adaptability

Certification

  • FEMA - IS-100.c, IS-200.c, IS-700.b, IS703.b, IS706.
  • Privacy DHS (2023)
  • CPR Train the Trainer (2023)
  • HHS/ORR T2 - Adjudicated Project Management (2025)

Education & Certifications

Currently studying for the PMP Exam

Languages

Spanish

Timeline

Executive Administrative Assistant

Gant Global Services Inc.
01.2025 - Current

Project Coordinator, Department Trainer & Team Lead

CHS /Acuity International
02.2018 - 09.2025

Client Service Administrator

CHS /Acuity International
02.2017 - 02.2018

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New York School of Beauty

High School -

Franklyn K. Lane High School

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