Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Valenzuela

Bakersfield,CA

Summary

Proactive and customer-focused, I excelled at Jack in the Box by enhancing customer satisfaction and loyalty through exceptional service and issue resolution. Skilled in cash handling and customer relations, I contributed to team efforts in achieving sales targets and maintaining store standards. My dedication to excellence and ability to multitask effectively drove positive outcomes in a fast-paced retail environment.

Overview

3
3
years of professional experience

Work History

Cashier

Jack in the Box
11.2021 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Welcomed customers and helped determine their needs.

Education

Medical Assistant

High Desert Medical College
Bakersfield, CA

Foothill High School
Bakersfield, CA
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Product restocking
  • Refunds and exchanges
  • Issue Resolution
  • Cash Drawer Balancing
  • Staff Training

Languages

Spanish
Professional Working

Timeline

Cashier

Jack in the Box
11.2021 - Current

Medical Assistant

High Desert Medical College

Foothill High School

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Nancy Valenzuela