Outdoors,travel,swimming,walking
Hi, I’m
Nancy Veenis
Customer Service
Woodruff,SC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
years of professional experience
Work History
Oaklawn Racing Casino ResortHot Springs, AR
Customer Service Representative
01.2012 - 05.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Self-employeedHot Springs, AR
Home Care Aide
05.2008 - 05.2022
Job overview
- Assisted disabled clients to support independence and well-being.
- Scheduled and accompanied clients to medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Skills
Creative problem solving
undefinedInterests
Timeline
Customer Service Representative
Oaklawn Racing Casino Resort
01.2012 - 05.2022
Home Care Aide
Self-employeed
05.2008 - 05.2022
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