Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Wiggs

Port Jefferson,NY

Summary

Professional Experience

Overview

11
11
years of professional experience

Work History

Patient Account Representative

Northwell Health
Manhasset, New York
01.2025 - Current
  • Collect, post and manage patient payments
  • Submit claims to Insurance companies
  • Prepare and review statements
  • Review delinquent accounts and call when Patient is in Collections
  • Process payments from insurance companies
  • Maintain HIPAA confidentiality
  • Customer service Skills
  • Medical Coding
  • Hospital Coding
  • Procedure and Office visit coding
  • Organization on all accounts worked
  • Attention to detail
  • Problem- Solver

Patient Access Associate

Northwell Health
East Setauket, New York
08.2021 - 01.2024
  • Company Overview: Long Island Digestive Disease Consultants - Patient Access Department.
  • Strong focus on good customer service delivery.
  • Patient registration procedures
  • Strong knowledge of medical terminology
  • Understands patient confidentiality and HIPAA rules
  • Excellent data entry and patient skills
  • Insurance registration that are available to patients
  • Strives to make the best experience when registering new and existing patients
  • Attentive to detail when relaying clinical questions to our staff
  • Finding emergency appointments for new and existing patients
  • Long Island Digestive Disease Consultants - Patient Access Department

Sales Representative

Top Doctor Awards
Islip, NY
04.2021 - 08.2021
  • Sales Representative in the plaque production department at Top Doctor
  • Managing new leads through Ring Savvy to sell plaques recognizing and commemorating the achievement of today’s Top Doctors.
  • Responsible for submitting orders for the plaque’s before they get engraved.
  • Processing payment for the plaque orders
  • Sales pitch development
  • Meets sales goals every week.

Assistant Bookkeeper

East Coast Nurseries Inc.
Riverhead, NY
08.2017 - 02.2021
  • Calculate, format, and assemble financial records including income and billing statements for the head accountant.
  • Maintain accounting records on Sage and SBI accounting software.

Tour Guide Representative

The Bridgeport & Port Jefferson Steamboat Company
Port Jefferson, NY
06.2016 - 02.2020
  • Organize special-interest travel to points-of-interest in New England.
  • Resolve abrupt changes in schedule affecting passengers, crew, and partner agencies.
  • Coordinate transportation for academic, athletic, and special events
  • Collaborate with the accounting department to ensure proper billing of clients.

Campus Tour Guide

Hudson Valley Community College
Troy, NY
09.2014 - 06.2016
  • Advertised campus to prospective students, parents, counselors, and academic groups through walking tours.
  • Recorded prospective student information with the Office of Admissions.
  • Trained incoming tour guides in working with prospective students, record keeping, and public speaking.
  • Presented information to prospective families in large forums.

Education

Bachelors - Human Resource Management

Empire State College
05-2026

High School Diploma -

Rocky Point High School
Rocky Point, NY
06.2012

Skills

  • Sage
  • SBI
  • Microsoft Office - PowerPoint
  • Microsoft Office – Excel
  • Paychex Sales
  • CGM
  • GGASTRO
  • Sorian
  • Athena

Timeline

Patient Account Representative

Northwell Health
01.2025 - Current

Patient Access Associate

Northwell Health
08.2021 - 01.2024

Sales Representative

Top Doctor Awards
04.2021 - 08.2021

Assistant Bookkeeper

East Coast Nurseries Inc.
08.2017 - 02.2021

Tour Guide Representative

The Bridgeport & Port Jefferson Steamboat Company
06.2016 - 02.2020

Campus Tour Guide

Hudson Valley Community College
09.2014 - 06.2016

Bachelors - Human Resource Management

Empire State College

High School Diploma -

Rocky Point High School

Similar Profiles

CREATE PROFILE
Nancy Wiggs