Nancy Wiggs
Port Jefferson,NY
Summary
Professional Experience
Overview
11
11
years of professional experience
Work History
Patient Account Representative
Northwell Health
Manhasset, New York
01.2025 - Current
- Collect, post and manage patient payments
- Submit claims to Insurance companies
- Prepare and review statements
- Review delinquent accounts and call when Patient is in Collections
- Process payments from insurance companies
- Maintain HIPAA confidentiality
- Customer service Skills
- Medical Coding
- Hospital Coding
- Procedure and Office visit coding
- Organization on all accounts worked
- Attention to detail
- Problem- Solver
Patient Access Associate
Northwell Health
East Setauket, New York
08.2021 - 01.2024
- Company Overview: Long Island Digestive Disease Consultants - Patient Access Department.
- Strong focus on good customer service delivery.
- Patient registration procedures
- Strong knowledge of medical terminology
- Understands patient confidentiality and HIPAA rules
- Excellent data entry and patient skills
- Insurance registration that are available to patients
- Strives to make the best experience when registering new and existing patients
- Attentive to detail when relaying clinical questions to our staff
- Finding emergency appointments for new and existing patients
- Long Island Digestive Disease Consultants - Patient Access Department
Sales Representative
Top Doctor Awards
Islip, NY
04.2021 - 08.2021
- Sales Representative in the plaque production department at Top Doctor
- Managing new leads through Ring Savvy to sell plaques recognizing and commemorating the achievement of today’s Top Doctors.
- Responsible for submitting orders for the plaque’s before they get engraved.
- Processing payment for the plaque orders
- Sales pitch development
- Meets sales goals every week.
Assistant Bookkeeper
East Coast Nurseries Inc.
Riverhead, NY
08.2017 - 02.2021
- Calculate, format, and assemble financial records including income and billing statements for the head accountant.
- Maintain accounting records on Sage and SBI accounting software.
Tour Guide Representative
The Bridgeport & Port Jefferson Steamboat Company
Port Jefferson, NY
06.2016 - 02.2020
- Organize special-interest travel to points-of-interest in New England.
- Resolve abrupt changes in schedule affecting passengers, crew, and partner agencies.
- Coordinate transportation for academic, athletic, and special events
- Collaborate with the accounting department to ensure proper billing of clients.
Campus Tour Guide
Hudson Valley Community College
Troy, NY
09.2014 - 06.2016
- Advertised campus to prospective students, parents, counselors, and academic groups through walking tours.
- Recorded prospective student information with the Office of Admissions.
- Trained incoming tour guides in working with prospective students, record keeping, and public speaking.
- Presented information to prospective families in large forums.
Education
Bachelors - Human Resource Management
Empire State College
05-2026
High School Diploma -
Rocky Point High School
Rocky Point, NY06.2012
Skills
- Sage
- SBI
- Microsoft Office - PowerPoint
- Microsoft Office – Excel
- Paychex Sales
- CGM
- GGASTRO
- Sorian
- Athena
Timeline
Patient Account Representative
Northwell Health
01.2025 - Current
Patient Access Associate
Northwell Health
08.2021 - 01.2024
Sales Representative
Top Doctor Awards
04.2021 - 08.2021
Assistant Bookkeeper
East Coast Nurseries Inc.
08.2017 - 02.2021
Tour Guide Representative
The Bridgeport & Port Jefferson Steamboat Company
06.2016 - 02.2020
Campus Tour Guide
Hudson Valley Community College
09.2014 - 06.2016
Bachelors - Human Resource Management
Empire State College
High School Diploma -
Rocky Point High School