Summary
Overview
Work History
Education
Skills
Software
Timeline
Volunteer

Nancy Macias Tapia

Student/Receptionist
Beaverton,OR

Summary

Energetic university student with upcoming Bachelors of Arts in International Development and Political Science. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong analytical and organizational skills within university and Nike. Offering excellent communication and organizational abilities along with fluency in English and Spanish. Known for efficiency and time management.

Overview

2
2
Languages
13
13
years of post-secondary education
2
2
years of professional experience

Work History

Receptionist

Nike
Beaverton, OR
02.2019 - Current
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Conducted mediations with clients to help resolve conflicts and reach agreements.

Server/Hostess

Buffalo Wild Wings
Portland, OR
12.2018 - 01.2019
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.

Education

Bachelor of Arts - International Development

Portland State University
09.2017 - 03.2022

Bachelor of Arts - Political Science

Portland State University
Portland, OR
09.2017 - 03.2022

High School Diploma - undefined

McMinnville High School
09.2013 - 06.2017

Skills

    Administrative

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Software

Google Applications

Microsoft Applications

Timeline

Receptionist

Nike
02.2019 - Current

Server/Hostess

Buffalo Wild Wings
12.2018 - 01.2019

Bachelor of Arts - International Development

Portland State University
09.2017 - 03.2022

Bachelor of Arts - Political Science

Portland State University
09.2017 - 03.2022

High School Diploma - undefined

McMinnville High School
09.2013 - 06.2017

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Nancy Macias TapiaStudent/Receptionist