Nancy Vasquez Ventura
Los Angeles,CA
Summary
Experienced service coordinator specializing in person-centered planning and support for individuals with developmental disabilities. Knowledgeable in Self-Determination Program (SDP) processes, including budget development, spending plans, and regulatory compliance. Experience collaborating with interdisciplinary teams, Independent Facilitators, and families to support effective and compliant service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Coordinator ICF-DDD Unit
Eastern Los Angeles Regional Center
Alhambra, CA
03.2024 - Current
- Provide case management and service coordination for individuals with intellectual and developmental disabilities in residential and supported living environments using a person-centered approach.
- Conduct mandated annual & quarterly face-to-face visits to assess client progress, service effectiveness, and living arrangement appropriateness.
- Manage a high-volume caseload while maintaining detailed documentation, including IPP reports, quarterly progress reports, Special Incident Reports, and Medicaid Waiver compliance records.
- Act as primary liaison between residential facilities, clinical teams, and vendored service providers to coordinate care and resolve quality assurance concerns.
- Advocate for clients on social, legal, educational, and mental health matters to ensure access to appropriate services and community resources.
- Initiate, authorize, and monitor purchase of services while ensuring compliance with state and federal regulations.
- Travel frequently to residential sites to conduct evaluations, meetings, and quality assurance follow-ups.
Service Coordinator
Eastern Los Angeles Regional Center
Alhambra, CA
10.2022 - 03.2024
- Provided comprehensive service coordination and case management for individuals with developmental disabilities and their families using a person-centered approach.
- Developed, implemented, and monitored Individual Program Plans (IPP), annual reviews, and progress reports to ensure appropriate care and service delivery.
- Assisted clients and families in identifying natural supports, accessing community resources, and navigating complex service systems.
- Initiated and monitored purchase of vendored services while ensuring compliance with agency, state, and federal guidelines.
- Advocated for consumers across social, educational, legal, mental health, and forensic domains to ensure access to necessary services and protections.
Family and Child Specialist
Hillsides
Los Angeles, CA
05.2020 - 10.2022
- Provided intensive, family-centered behavioral and crisis intervention services for high-needs youth and families in home, school, and community settings.
- Collaborated in Wraparound team meetings to review and build individualized Plans of Care focused on safety, stabilization, and long-term success.
- Utilized crisis de-escalation strategies and trauma-informed approaches to manage high-risk situations and prevent escalation.
- Collaborated closely with families, therapists, schools, social workers, and community partners to coordinate comprehensive care.
- Maintained detailed clinical documentation including progress notes, assessments, and treatment planning records.
Education
Associate of Arts - Sociology
California State University, Dominguez Hills
Carson, CA05.2019
Skills
- Person-Centered Planning & Service Coordination
- Individual Program Planning (IPP) & Case Management
- Self-Determination Program (SDP) Implementation & Support
- Individual Budget Development & Spending Plan Review
- Medicaid Waiver & SDP Regulatory Compliance (State & Federal)
- Client & Family Advocacy in Self-Directed Services
Languages
Spanish
Professional Working
Certification
CPR
Wilderness Response Training
Timeline
Service Coordinator ICF-DDD Unit
Eastern Los Angeles Regional Center
03.2024 - Current
Service Coordinator
Eastern Los Angeles Regional Center
10.2022 - 03.2024
Family and Child Specialist
Hillsides
05.2020 - 10.2022
Associate of Arts - Sociology
California State University, Dominguez Hills