Nandanie Autar
New York,NY
Summary
Experienced healthcare administrator with 20 years in clinical operations across inpatient and outpatient settings, including neurology and transplant surgery. Skilled in patient scheduling, Epic EHR workflows, and insurance authorizations, managing high-volume communications effectively. Streamlined processes and ensured regulatory compliance while enhancing collaboration among patients and multidisciplinary teams.
Overview
20
20
years of professional experience
Work History
Office Coordinator / Procedure Scheduler
Montefiore Medical Center
01.2022 - 01.2026
- Coordinate and schedule pediatric gastroenterology procedures, supporting multiple providers and ensuring timely patient access.
- Managed cancellations and rescheduling, ensuring consistent communication with physicians and clinical teams to minimize disruption.
- Handle 50+ inbound and outbound calls daily related to scheduling, insurance, and patient inquiries.
- Verify insurance benefits and obtain precertifications, authorizations, and referrals for procedures and hospital visits.
- Maintain accurate clinical, demographic, and insurance data within Epic EHR systems.
- Review provider schedules to prevent gaps and optimize clinical resource utilization.
- Prepare and distribute procedure care packets to ensure patient readiness.
- Supported office operations through staff scheduling, onboarding assistance, inventory management, and expense tracking to maintain smooth workflow.
- Contributed to workflow improvement initiatives, aiming to enhance efficiency and patient satisfaction across procedures.
Medical Secretary II, Abdominal Transplant Surgery
Montefiore Medical Center
01.2019 - 12.2021
- Coordinated scheduling for evaluations, consultations, and procedures to support high-volume abdominal transplant surgery operations.
- Managed provider schedules, clinic templates, and administrative workflows to enhance operational efficiency.
- Obtained insurance authorizations and maintained accurate patient data in EMR systems.
- Managed 60+ calls daily while maintaining confidentiality and professionalism.
- Arranged meetings and travel for providers and leadership to facilitate effective collaboration.
Medical Secretary II Neurology EEG Lab
Montefiore Medical Center
01.2013 - 12.2018
- Oversee daily administrative operations of the EEG Lab, coordinating 40–80+ EEG procedures weekly .
- Manage complex physician and staff schedules to optimize patient throughput and resource utilization.
- Acted as an Epic EHR advisory team member, optimizing workflows and enhancing data accuracy for patient record management.
- Maintained Epic worklists and uploaded digital documentation, ensuring compliance and integrity of patient records.
- Served as primary contact for over 50 patient and staff inquiries each day.
- Perform departmental financial support functions, including billing preparation and financial tracking.
- Provide onboarding and training to new staff on Epic workflows and office procedures.
Nursing Unit Secretary
Montefiore Medical Center Moses Division
02.2006 - 12.2012
- Coordinated administrative support in fast-paced inpatient Med–Surg environment to ensure smooth operations.
- Facilitated communication among physicians, nurses, patients, and families to enhance patient care.
- Oversaw patient registration, scheduling, and documentation, ensuring compliance with regulatory standards.
- Achieved a 30% reduction in administrative supply costs and a 25% reduction in clinical supply costs .
Education
Certificate - Care Coordination
1199SEIU League Training
New York, NYCertificate - Business Skills
Grace Institute
New York, NYSkills
- Microsoft Office Suite
- Epic EHR management
- Procedure scheduling
- Insurance verification
- Medical coding
Work Preference
Work Type
Full TimeSalary Range
$25/hr - $35/hrTimeline
Office Coordinator / Procedure Scheduler
Montefiore Medical Center
01.2022 - 01.2026
Medical Secretary II, Abdominal Transplant Surgery
Montefiore Medical Center
01.2019 - 12.2021
Medical Secretary II Neurology EEG Lab
Montefiore Medical Center
01.2013 - 12.2018
Nursing Unit Secretary
Montefiore Medical Center Moses Division
02.2006 - 12.2012
Certificate - Care Coordination
1199SEIU League Training
Certificate - Business Skills
Grace Institute