Nanelle Gauthier

• Directed operations staff, providing guidance and support to achieve alignment with company objectives.
• Managed daily workflow of employees to maximize productivity and uphold quality standards.
• Supervised staff performance and trained on best practices to enhance skills and improve team effectiveness.
• Assessed employee development needs and delivered feedback on progress towards goals.
• Coordinated cross-functional teams for timely delivery of products and services.
• Collaborated with sales, marketing, and finance departments to streamline operations and improve cross-functional workflows.
• Recruited and trained crew members on project applications and customer service techniques.
• Maintained safety protocols to ensure compliance with industry standards.

• Led daily operations for multiple out-of-home advertising campaigns, ensuring timely installation and compliance across formats.
• Streamlined workflow processes, resulting in 30 percent faster campaign launch turnaround times.
• Oversaw partnerships with vendors and installers, maintaining communication and quality assurance standards for flawless execution.
• Coordinated trafficking and scheduling of creative assets with design and sales teams, ensuring adherence to critical deadlines.
• Acted as liaison between sales, creative, and field teams, translating client vision into operational plans.
• Monitored campaign performance metrics and proactively resolved issues related to posting errors and equipment failures.
• Trained operations team on best practices and service excellence standards to enhance overall operational effectiveness.
• Researched vendors and negotiated contracts for goods and services essential for operations success.

• Spearheaded execution of complex pneumatic tube systems in hospitals, banks, and government buildings, ensuring adherence to budgets and productivity benchmarks.
• Oversaw annual budgets up to $500k, negotiating contracts and monitoring performance to optimize subcontractor services across multiple states.
• Managed end-to-end purchasing and vendor communication, ensuring accurate order fulfillment and timely delivery of specialized components to support project timelines.
• Resolved critical project delays and mechanical issues swiftly, minimizing downtime and ensuring client compliance.
• Acted as primary contact for escalations regarding invoicing, shipment discrepancies, and inventory audits, resolving issues promptly to maintain operational continuity.

• Managed residential apartment building and multiple commercial properties efficiently.

Collaborated with tenants during COVID-19, leveraging state and federal assistance programs.

• Oversaw remodel projects, ensuring cost management, contract compliance, and timely completion.
• Established vendor relationships that improved billing statement submission timelines.
• Collected rent and assessments ensuring coverage of maintenance and operational expenses.
• Analyzed market trends to identify opportunities for operational efficiency.
• Monitored competitive pricing structures for managed units to maximize occupancy rates.
• Conducted thorough tenant screening, background checks, and lease agreement management.

• Coordinated operations for mobile home park communities, overseeing lease administration, legal compliance, and tenant relations while effectively resolving resident disputes and addressing code violations
• Conducted on-site inspections for mobile home titles and property conditions, identifying deficiencies and ensuring timely corrective actions aligned with legal requirements
• Developed streamlined procedures for project tracking, report generation, and property oversight that improved internal communication and compliance reporting accuracy
• Planned and managed construction timelines for capital improvement projects, ensuring contractors adhered to milestone deadlines and documented job scopes